Wye with Hinxhill Parish Council

Working for Wye - past, present and future

Clerk: Debbie Baines
Parish Council Office, Unit 2B
Briar Close, Bramble Lane
Wye, Ashford, Kent TN25 5HB

Tel: 01233 812459

NHS A-Z

Links to NHS information sites

Emergency and urgent care services

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Sign language

NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. The BSL interpreter will call an NHS 111 adviser on your behalf and you're then able to have a real-time conversation with the NHS 111 adviser, via the interpreter.

You will need a webcam, a modern computer and a good broadband connection to use this service.

When to use 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999."

Source: NHS Choices website

Other NHS information sites

NHS Confederation Acronym Buster

NHS General Medical Services Acronym Buster

NHS Choices Health A-Z conditions and treatments

NHS A-Z